PRactical Relations

The Public Relations Institute of South Africa (PRISA) has cancelled its annual conference, which was set to take place next week. The official reason: low bookings due to the recent xenophobic violence and unrest in Gauteng. Is it just me, or does this sound somewhat like a story that’s been spun?

Zimbabweans living in the townships have had a terrifying time trying to travel via public transport. But public relations practitioners travelling by plane and by car are in a very different situation, very far away from experiencing any xenophobic attacks. I find it hard to believe that people outside of Gauteng would decide not to attend the conference for this reason, it just doesn’t make sense. Perhaps the increase in petrol prices would be a more believable reason.

Maybe I’m wrong about this, but it actually isn’t the point. I completely agree with Louise Marsland where she says that PRISA’s statement - citing xenophobic violence as the sole reason for low bookings - is highly irresponsible. According to a statement by PRISA’s president, Mixael de Kock, South Africa will have great difficulty in restoring its reputation following the recent xenophobic attacks. The statement said “PRISA is ready to play its part in strategising the country’s communication efforts in the months to come”.

Hmm, so after fanning the flame you then offer to help put it out?

The planning of this conference has been going on for months, whereas the xenophobic violence has only flared up over the last few weeks. The conference organisers could’ve seen early on how the bookings compared with those of previous years at the same stage of planning. If the sales were slow, they could’ve used their strategic skills to make changes or increase the marketing and PR efforts much earlier. Granted, South Africans love to leave things for the last minute, so perhaps they were counting on a mass charge for tickets in the last month.

To my mind, perhaps the biggest barrier to ticket sales was the choice of topics covered during the conference. Covering “Communication - The Sixth Sense“, topics ranged from the nature of intelligence and consciousness to neuro-semantics and neuro-hermeneutics. Although these topics fascinate me and I can definitely see the benefit of these for communication in general, I’m probably in the minority.

The choice to cover these topics was very brave and perhaps even pioneering for a conservative type of organisation like PRISA. I applaud them for trying something new, but considering that it is such a new angle, surely they should’ve done their homework first to see if the idea would take, or at least keep a very close watch on ticket sales in the early stages. PRISA plans to reschedule the conference for September and they say they will tweak various aspects of the offering to make it an even better event.

The biggest irony for me is that a conference covering emotional, social, ethical and spiritual intelligence is cancelled due to fears of unrest, which is perhaps not the most ethical or socially aware response. I really am sad for PRISA that the conference has been cancelled, but I can’t help but wonder if it could’ve been avoided or could’ve been handled differently.

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